Filing a Complaint Against SodaStream with the Competition Bureau
Contact the Competition Bureau at http://www.competitionbureau.gc.ca Competition Bureau of Canada- for information about false labels on goods. In Winnipeg SodaStream is distributed by the company EcoStream.
Please contact Ms. Marta Mikita-Wilson who is the National Distributor for SodaStream and based in Winnipeg, Manitoba, Canada to voice your concerns:
Ms Marta Mikita-Wilson
120-1821 Wellington Ave
Details About the Federal Competition Bureau:
The Competition Bureau enforces the Consumer Packaging and Labelling Act. The Consumer Packaging and Labelling Act is criminal statute related to the packaging, labelling, sale, importation and advertising. The Act requires a statement of georgraphical origin on all packaging. The Act also states that a prepackaged product bear accurate labelling information. Please see their web site for more details. I am in the process of getting a package out to them myself.
You can file a complaint under the Consumer Packaging and Labelling Act and mail it to the following address:
Competition Bureau, 50 Victoria St., Gatineau, Que. K1A 0C9
You can file your complaint electronically on the web site using their Complaint Form. You can also file by phone or fax.
Please contact the Federal Competition Bureau at to make a complaint about SodaStream’s false labels under the following sections of the Federal Competition Act:
1. False and Misleading Representations Section 7. False and Misleading to Consumers
1.3 Other descriptions or illustrations includes origin
2.3.6 Imported Goods
Statement of geographical origin
How to Make a Complaint:
Identify Yourself and the company you have complaint about
There is also a complaint form on the site:www.competitionbureau.gc.ca
Details of the Complaint: ie. SodaStream violates of the Consumer Packaging and Labelling Act
You can also complain to the Canada Customs and Revenue Agency. They require a country of origin marking on specific goods.